FAQ

About TIMEMORE

TIMEMORE is an original coffee appliance brand founded in 2012, headquartered in Shanghai, focusing on the development of pour-over coffee accessories. Currently, our products are sold in more than 60 countries around the world, and occupy the first place in the sales of coffee-related categories in China and some other countries.

TIMEMORE specializes in four main product ranges: Coffee Grinder, Pour-over Kettle, Coffer Scale and Coffee dripper, etc. We aim to form a complete coffee brewing solution. Among our products, Chestnut C series, Black Mirror basic series and Fish Smart series are the hot-selling items worldwide.

TIMEMORE's product design philosophy rests on “Professional, Aesthetics, Ease of use, and Honesty”. We seek coffee extraction professionalism, design aesthetics, user experience, and provides honest materials, price and service as well.

About Products

Kindly find the link below to download the video how to calibrate please.

Black Mirror Plus

Nano Scale

Make sure you use 5V 1A charger.

It can't support fast charge. We limit its current to protect the PCBA.

If you use fast charge, it either cant charge or can charge with only a few power.

If you are using a 5V/1A charger, please contact the seller to replace or refund please.

It' s not recommend to heat it directly with any cooker like induction, gas burner or stove etc.

Because the bottom may get deformed and the painting may get damaged if you heat if directly.

We only recommend that you put hot water inside.

G1 /Slim /Nano/ G1 Plus/ Slim Plus

0.08 mm = 80 microns per click  

Chestnut X      

Major dial: 0.08mm = 80 microns per click

Minor dial: 0.015mm= 1.5 microns per click